Terms of Service

1. Acceptance of Terms

By accessing and using Confirmi ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Confirmi is an order confirmation service that helps e-commerce stores confirm orders via automated phone calls. The Service includes:

• Automated phone call order confirmations
• Integration with e-commerce platforms
• Dashboard for managing orders and confirmations
• Analytics and reporting

3. User Accounts

To use the Service, you must:

• Create an account with accurate information
• Maintain the security of your account credentials
• Be at least 18 years of age
• Not create multiple accounts to abuse our service
• Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree NOT to use the Service to:

• Violate any applicable laws or regulations
• Send spam, unsolicited calls, or harassing communications
• Impersonate others or provide false information
• Interfere with the proper functioning of the Service
• Attempt to gain unauthorized access to our systems
• Use the Service for fraudulent purposes

5. Billing and Payment

Confirmi operates on a subscription-based model. By subscribing, you agree to:

• Pay all fees associated with your subscription plan
• Provide accurate billing information
• Allow us to charge your payment method on a recurring basis
• Pay for any usage beyond your plan limits

You may cancel your subscription at any time. Refunds are handled on a case-by-case basis according to our refund policy.

6. Service Availability

While we strive to provide reliable service, we do not guarantee that the Service will be:

• Available 100% of the time without interruption
• Free from errors, viruses, or other harmful components
• Suitable for your specific business needs

We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Confirmi and are protected by international copyright, trademark, and other intellectual property laws.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Confirmi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or the like that may be transmitted through the Service

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Confirmi operates, without regard to its conflict of law provisions.

13. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@confirmi.com